General
Samples Policy
We are happy to provide samples on request
however we do require samples to be returned to us. Due to expenses incurred (as
we have to pay for the samples) we do have several policies in place
New Clients
1) If you are a new client we ask that you shop
around first and compare products and prices. If you would then like to move
forward with an order but need to check the quality of the item we are happy to
provide samples for you.
2) Maximum quantity is 3 plastic pens or 2 metal
pens. All samples provided free of charge are requested to be returned within a
21 day period otherwise they will be billed out to you at the 100 unit rate.
3) Parker and Waterman samples need to be
purchased and are non refundable unless an order is placed and product is
returned. They will be billed out at the 100 unit rate.
Existing Clients
1) Any client with an annual spend of over $10,000
can have any sample sent free of charge excluding Parker, Waterman pens, to a
value of $20 +GST. These samples must be returned
after inspection or they will be charged to your account at the 100 unit rate.